EST. 1990 // 36 YEARS ENTERPRISE INFRASTRUCTURE ENGINEERING • CENTRAL FLORIDA ONSITE & NATIONWIDE REMOTE
DIRECT DISPATCH: (407) 917-5250
CORE INFRASTRUCTURE • PRINCIPAL DISPATCH EST. 1990 // 36 YRS

Enterprise Systems, Virtualization & Network Engineering. Principal-Led Since 1990.

Mission-critical infrastructure design, VMware ESXi and Hyper-V clustering, Microsoft 365 tenant governance, and hardened network architectures. Managed directly by Steve Cormier with 36 continuous years of systems engineering. Zero junior helpdesk triage, zero ticket runaround, and zero downtime excuses.

36 YRS
Engineering Track
99.999%
HA Cluster Target
< 15m
Priority Triage
100%
Principal Led
TELEMETRY CONSOLE Live Architecture Inspector
FABRIC NOMINAL
Architecture Schematic
SYS-02 // HYPERVISOR & CLUSTER FABRIC
CLUSTER: VMware ESXi 8.0 • Windows Server 2025 Hyper-V Failover
STORAGE: 48TB All-Flash NVMe over Fabrics SAN (125,000 IOPS @ 0.4ms)
• REDUNDANT 10GbE SFP+ vMOTION • ZERO UNPLANNED OUTAGES
NOC: ORLANDO / KISSIMMEE, FL // EST. 1990 DRILL DOWN MATRIX (10) →
PRACTICE ARCHITECTURE

The 10 Enterprise Systems Disciplines

SYS-01 THROUGH SYS-10 • EXPAND ANY DISCIPLINE FOR PROTOCOL SPECS
SYS-01 // M365-GOV TENANT ARCH

Microsoft Office & M365 Organization Management

Enterprise tenant engineering, Microsoft Entra ID privileged identity governance, Exchange Online mail flow hardening with strict DMARC, DKIM, and SPF enforcement, and SharePoint/Teams compliance.

• DMARC: Strict p=reject policy enforcement
• ENTRA ID: Conditional Access & Passkeys
• LICENSING: Right-sized E3/E5/Business Premium
Protocols & Platforms:
• Microsoft Entra ID (Azure AD), Exchange Online, Intune
• DMARC 100% p=reject with RUA aggregate reporting
• DKIM dual-key 2048-bit cryptographic rotation
• Microsoft Defender for Office 365 Plan 2 Safe Attachments
• Multi-Geo tenant data residency and retention lifecycles
SYS-02 // HYPERVISOR HA FABRIC

Virtual Machine & Server Management (ESXi & Hyper-V)

Enterprise dual-node and multi-node clustering across VMware ESXi 8.0 and Windows Server Hyper-V. All-flash NVMe SAN/iSCSI storage arrays, physical-to-virtual (P2V) migrations, and live vMotion failover.

• PLATFORMS: VMware ESXi 8.0 • Windows Hyper-V
• STORAGE: Multipath iSCSI / NVMe-oF SAN
• REPLICATION: Immutable Air-Gapped Backups
Protocols & Platforms:
• VMware vSphere Distributed Switch (vDS) with 10GbE LACP
• Windows Server Failover Clustering (WSFC) with Cluster Shared Volumes
• Dell PowerEdge, HPE ProLiant, and Cisco UCS compute chassis
• Zero-downtime rolling firmware & hypervisor patch cycles
• Veeam Hardened Linux Repositories with S3 object immutability
SYS-03 // HARDENING CIS LEVEL 2

Server & Network Hardening

CIS Benchmark Level 2 server lockdown, firewall rule auditing, VLAN micro-segmentation, and privileged access workstation (PAW) tiering to stop ransomware lateral movement dead in its tracks.

• COMPLIANCE: Center for Internet Security (CIS)
• ISOLATION: Strict East-West firewall policy
• RESILIENCE: Air-gapped immutable recovery
Protocols & Platforms:
• Disablement of legacy protocols (SMBv1, NTLMv1, TLS 1.0/1.1)
• LAPS (Local Administrator Password Solution) deployment
• Host-based EDR deployment and real-time behavioral watch
• Strict AppLocker / Software Restriction Policies
• Encrypted RPC & Kerberos-only Active Directory communication
SYS-04 // VOICE-CORE SIP TRUNKING

VoIP Phone Systems & IP-PBX SIP Trunking

Multi-site IP-PBX infrastructure, redundant SIP trunking with sub-second failover, dedicated voice VLAN QoS engineering (DSCP EF), multi-level auto-attendants, call queues, and E911 compliance.

• ENCRYPTION: TLS Signaling • SRTP Audio
• QoS: DSCP 46 Expedited Forwarding priority
• COMPLIANCE: Ray Baum's Act & Kari's Law E911
Protocols & Platforms:
• Session Border Controllers (SBC) with automated NAT traversal
• Dual-homed upstream carrier trunks with DID rollover
• Codec support: G.711u, G.722 HD Audio, Opus wideband
• Microsoft Teams Direct Routing gateway integration
• Survivable Remote Site Telephony (SRST) for branch continuity
SYS-05 // NETWORK-L2L3 MESH TUNNELS

Enterprise Network Management

Managed Layer 2 and Layer 3 core switching, high-density commercial Wi-Fi heatmapping, multi-WAN automatic failover, and high-performance site-to-site IPsec and WireGuard VPN tunnels.

• SWITCHING: 10G/40G Core • 802.1X Auth
• WIRELESS: Wi-Fi 6E/7 • RADIUS WPA3-Enterprise
• WAN: Dual-provider BGP / SD-WAN Failover
Protocols & Platforms:
• Cisco Catalyst, Aruba CX, and Fortinet switch fabrics
• OSPF dynamic internal routing and multi-homed BGP WAN
• WireGuard kernel-speed mesh tunnels with AES-GCM encryption
• Link Aggregation (802.3ad LACP) across redundant switch stacks
• Deep packet inspection with flow export (NetFlow / sFlow)
SYS-06 // MDM-FLEET CONTAINERIZED

Mobile Device Management (MDM / MAM)

Unified corporate fleet governance across Apple iOS/iPadOS, Android Enterprise, and Windows laptops. Strict MAM application sandboxes, zero-touch enrollment, and instant cryptographic remote wipe.

• ENROLLMENT: Apple Business Manager • Autopilot
• COMPLIANCE: BitLocker • FileVault • PIN lock
• AIRLOCK: Corporate data sandboxing (Anti-Leak)
Protocols & Platforms:
• Microsoft Intune, Jamf Pro, and Android Enterprise Work Profiles
• Apple Push Notification service (APNs) push certificate lifecycle
• Automated per-app VPN and micro-tunnels for corporate assets
• Real-time jailbreak/root detection with automatic quarantine
• Remote selective wipe leaving personal employee photos intact
SYS-07 // RDS-FARM SECURE GATEWAY

Remote Desktop & Workforce Infrastructure

Hardened Windows Server Remote Desktop Services (RDS) and Terminal Server farms. Zero-exposure Remote Desktop Gateways over HTTPS/443 with mandatory MFA, session broker load balancing, and user profile disks.

• ARCHITECTURE: Hardened RD Gateway • MFA Required
• PERFORMANCE: Low-latency RDP 10 UDP acceleration
• PROFILE: High-availability User Profile Disks (UPD)
Protocols & Platforms:
• Network Level Authentication (NLA) mandatory enforcement
• Disablement of raw Port 3389 inbound internet exposure
• Duo Security & Microsoft Entra ID Conditional Access MFA
• RemoteApp application delivery without desktop overhead
• Automated idle session logoff and lock timeouts
SYS-08 // ONSITE-FIELD CENTRAL FL DISPATCH

Onsite Engineering & Field Support

Direct onsite physical dispatch throughout Kissimmee, Orlando, and the Central Florida metro. 42U server rack elevation, clean patch cabling, UPS installation, hardware component replacement, and disaster triage.

• SERVICE AREA: Orlando • Kissimmee • Central FL
• HARDWARE: Server rack buildouts • SAN cabling
• EMERGENCY: Direct onsite outage physical dispatch
Protocols & Platforms:
• Structured Cat6A / Cat7 copper and OM4 multi-mode fiber
• Fluke certification testing with wiremap & attenuation reports
• Online double-conversion UPS battery runtime calibration
• Server motherboard, RAID controller & SAS drive replacement
• Datacenter cable dressing and rack thermal airflow management
SYS-09 // PRINCIPAL-ADVISORY 36 YRS HERITAGE

Principal IT Consultancy & Fractional Architecture

36 years of vendor-neutral engineering advisory since 1990. Infrastructure audits, office relocation planning, technology cap-ex forecasting, and executive fractional CTO guidance directly from Steve Cormier.

• HERITAGE: Continuous systems engineering since 1990
• INDEPENDENT: 100% vendor-neutral recommendations
• EXECUTIVE: Cap-Ex forecasting & compliance audits
Protocols & Platforms:
• Comprehensive architectural audit with detailed remediation matrix
• Merger & acquisition IT infrastructure due diligence
• Server lifecycle replacement & SAN warranty management
• Vendor contract negotiation (Internet carriers, SIP, Microsoft)
• Disaster recovery planning with RPO and RTO verification
SYS-10 // ENTERPRISE-AI NEW // AI DISCIPLINE

Enterprise AI Implementation, Copilot Governance & Workflow Automation

Practical enterprise artificial intelligence deployment, pre-Copilot permission governance, sovereign air-gapped LLM systems, private RAG knowledge retrieval, and intelligent workflow automation built for data sovereignty.

• COPILOT READINESS: Data classification, DLP airlocks, and Entra permission scoping
• PRIVATE RAG: On-prem and isolated cloud vector embeddings for corporate knowledge
• AUTOMATION: Automated agent workflows, ticketing triage, and sovereign inference
Protocols & Platforms:
• Microsoft 365 Copilot tenant governance, semantic indexing and oversharing remediation
• Sovereign on-premise local inference nodes (Ollama, vLLM, private GPU workstations)
• Enterprise RAG knowledge base integration over SharePoint, NAS, and PostgreSQL
• Zero data leakage policies preventing corporate prompts from training public models
• Agentic operations: automated alert synthesis, telemetry analysis, and dispatch routing
INTERACTIVE TRIAGE CONFIGURATOR

Infrastructure Scope & Priority Triage

Select your organization scale, target systems, and response urgency. Submissions connect directly to our isolated PostgreSQL 16 vault and alert Steve Cormier for immediate engineering review.

15-75 Seats (Selected)
Multi-Select Active
04 // DIRECT DISPATCH INBOX
CONFIGURED SCOPE SUMMARY:
• SCALE: 15-75 Seats
• SYSTEMS: ESXi/Hyper-V, M365, Hardening
• URGENCY: Standard Review
Vault security: Direct insert to PostgreSQL 16 form_submissions. Zero third-party tracker scripts.
PRINCIPAL SPOTLIGHT EST. 1990
Steve Cormier
STEVE CORMIER ORLANDO / KISSIMMEE
PRACTICE: Founder (1990 - Pres.)
SONITOR: VP Support (2010 - Pres.)
MOTORSPORT: Lead Instructor TDX
EXECUTIVE LEADERSHIP • DIRECT PRINCIPAL ENGINEERING

Steve Cormier

Founder & Principal Systems Architect, Technology Specialist
Vice President, Technical & Customer Support at Sonitor Technologies

U.S. Air Force Veteran Microsoft Certified B.S. Criminal Justice Lead Instructor, Track Day Xperience (TDX)

Steve Cormier has led support at Sonitor since 2010, first as Director of Support and now as Vice President, Technical & Customer Support. He built a complete global support organization, diagnostic tooling, and escalation processes supporting major healthcare providers as their highest-level technical resource and final point of escalation.

Before Sonitor, Steve served on active duty in the U.S. Air Force Security Police at Offutt Air Force Base in Nebraska. Since 1990, he has operated his own IT network design, server virtualization (VMware ESXi and Windows Hyper-V), and support business for Orlando and Central Florida organizations. Off the clock, Steve is the Lead Instructor for Track Day Xperience (TDX) at Sebring International Raceway, bringing track-tested telemetry precision to enterprise systems architecture.

HERITAGE & TRACK RECORD

Providing IT Services Since 1990. 36 Years of Enterprise Engineering.

Technology Specialist was established in 1990 under a foundational mandate: "Technology Advice You Can Trust." Over nearly four decades of rapid computing evolution, Steve Cormier has guided Central Florida enterprises from early multi-user serial mainframes to modern VMware ESXi clusters, all-flash SAN storage fabrics, and zero-trust cloud architectures.

Technology Specialist Engineering Model
  • ✓ Principal-Led Dispatch: Your systems are designed and maintained directly by Steve Cormier (36 years in enterprise IT).
  • ✓ Pure Technical Architecture: Vendor-neutral hardware, SAN, and hypervisor designs tailored strictly to your workload.
  • ✓ Rapid Emergency Response: Kissimmee-based onsite dispatch for Orlando and Central Florida + nationwide remote.
  • ✓ Zero Junior Helpdesk Runaround: Direct access to the engineer who actually built your cluster.
Typical MSP Helpdesk Model
  • × Tier-1 junior call centers reading scripted checklists with zero architectural depth.
  • × Forced markups on proprietary cloud stacks and generic vendor resell bundles.
  • × High technician churn where a new stranger works on your servers every three months.
  • × Long ticket queues and days of waiting while your production workstations are stalled.
PHYSICAL HEADQUARTERS & DISPATCH CENTER
3523 Forest Ridge Ln., Kissimmee, FL 34741
Serving Kissimmee, Orlando, Osceola, Orange, Seminole, Lake & Polk Counties
DIRECT PRINCIPAL LINE (407) 917-5250
Email Steve