EST. 1990 // 36 YEARS ENTERPRISE INFRASTRUCTURE ENGINEERING • CENTRAL FLORIDA ONSITE & NATIONWIDE REMOTE
DIRECT DISPATCH: (407) 917-5250
Dispatch Request
CATALOG // 10 SPECIALIZED ARCHITECTURAL PRACTICES

Enterprise Systems Engineering Catalog

For 36 years since 1990, Technology Specialist has delivered vendor-neutral infrastructure engineering, hypervisor clustering, identity hardening, and practical enterprise AI. Every practice area is designed, implemented, and maintained directly under Principal Systems Architect Steve Cormier.

Emergency Direct Dispatch
(407) 917-5250
Central Florida Onsite • Nationwide Remote
Principal Experience 36 Years (1990)
Active Practices 10 Full Disciplines
Response SLA < 15 Min Priority
Vendor Position 100% Vendor Neutral

Comprehensive Practice Matrix

Select any practice area below for deep-dive specifications, schematics, and case blueprints.

SYS-01 Cloud & Identity Governance

Microsoft Office & M365 Organization Management

Architectural tenant governance, Entra ID zero-trust posture, strict email deliverability enforcement, and data boundary protection for organizations running on Microsoft 365.

• Entra ID & Identity Posture: Risk-based Conditional Access policies.
• Exchange Online & Mail Flow: Strict DMARC p=reject implementation.
• SharePoint & Teams Data Governance: Comprehensive permission audits.
SLA: p=reject (100% Strict) View Full Specification →
SYS-02 Compute & Hypervisor Infrastructure

Virtual Machine & Server Management (VMware ESXi & Windows Hyper-V)

Mission-critical hypervisor cluster engineering, all-flash storage networking, zero-downtime workload migrations, and hardened server virtualization built for continuous uptime.

• High-Availability Hypervisor Clusters: VMware vSphere ESXi 7.0/8.0 and Windows Server 2022/2025 Hyper-V Failover Clusters.
• SAN, NAS & All-Flash Storage Fabrics: High-performance iSCSI.
• P2V & Cross-Platform Migrations: Live physical-to-virtual (P2V) server conversions.
SLA: 99.999% Availability View Full Specification →
SYS-03 Security & Hardening Architecture

Server & Network Hardening

Defensive systems engineering, CIS Benchmark OS lockdowns, zero-trust East-West network segmentation, and Active Directory privilege tiering to eliminate ransomware lateral movement.

• CIS Benchmark OS Hardening: Automated Group Policy and PowerShell DSC baselines implementing Center for Internet Security (CIS) Level 1 and Level 2 security controls across Windows Server and Linux hosts..
• East-West Internal Segmentation: Elimination of flat corporate networks through Layer 3 inter-VLAN stateful inspection.
• Active Directory Privilege Tiering: Strict structural separation between Tier 0 (Domain Controllers.
SLA: CIS Level 2 Hardened View Full Specification →
SYS-04 Telephony & Voice Systems

VoIP Phone Systems & IP-PBX SIP Trunking

Carrier-grade IP-PBX telephony architecture, redundant SIP trunk routing, Layer 2/3 QoS voice prioritization, and dynamic E911 compliance for modern distributed businesses.

• Enterprise IP-PBX Telephony Architecture: On-premises appliance.
• Redundant SIP Trunking & Failover: Dual-carrier SIP trunk connections with automated route advance.
• Voice VLAN Segmentation & DSCP QoS: Dedicated 802.1Q voice VLANs configured with 802.1p CoS and DiffServ DSCP 46 Expedited Forwarding (EF) queues to prevent voice stutter during peak file transfers..
SLA: MOS Score 4.4+ Peak View Full Specification →
SYS-05 Network & Core Switching Fabric

Enterprise Network Management

Rock-solid enterprise network engineering, managed Layer 2/3 core switching, multi-gigabit Wi-Fi 6E/7 coverage, multi-WAN carrier failover, and deep packet diagnostics.

• Managed Layer 2/3 Core Switching: Core.
• High-Density Enterprise Wi-Fi: Predictive RF spectrum planning.
• Multi-WAN Failover & Dynamic Routing: Dual-carrier WAN integration with sub-second health probing.
SLA: Line-Rate Multi-Gig View Full Specification →
SYS-06 Endpoint & Mobility Architecture

Mobile Device Management (MDM)

Unified mobile endpoint governance, zero-touch Apple and Android device enrollment, air-gapped BYOD application protection, and rapid cryptographic remote wiping.

• Zero-Touch Automated Provisioning: Integration with Apple Business Manager (ABM).
• BYOD Containerization (MAM): Mobile Application Management without enrollment.
• Conditional Access Posture Checks: Blocking authentication requests from devices that fail compliance benchmarks (outdated OS versions.
SLA: Zero-Touch Enrollment View Full Specification →
SYS-07 Virtual Workspace & RDS

Remote Desktop & Workforce Infrastructure

Hardened remote workspace engineering, secure DMZ reverse proxy gateways, multi-factor authentication, low-latency session farms, and sub-3-second profile load times.

• Hardened DMZ Gateway Architecture: Terminating external remote workforce connections exclusively over HTTPS port 443 with strict TLS 1.3 ciphers.
• Mandatory Multi-Factor Authentication: Integrating Microsoft Entra ID MFA.
• High-Availability RDSH Server Farms: Load-balanced Windows Server 2022/2025 Remote Desktop Session Host clusters with connection broker intelligence.
SLA: Port 443 HTTPS Only View Full Specification →
SYS-08 Field Engineering & Physical Infrastructure

Onsite Engineering & Field Support

Rapid physical onsite dispatch across Orlando, Kissimmee, and Central Florida. Server rack buildouts, structured cabling certification, and emergency hardware recovery led directly by Steve Cormier.

• Orlando & Kissimmee Emergency Onsite Dispatch: Rapid physical presence for critical server room outages.
• Server Rack Buildouts & Elevation Standards: Professional 42U rack mounting.
• Structured Cabling Certification & Repair: Testing and certification of Category 6/6A copper and OM3/OM4 fiber optic runs using calibrated Fluke Networks analyzers for wiremap.
SLA: Orlando & Kissimmee View Full Specification →
SYS-09 Strategic Advisory & vCTO

Principal IT Consultancy & Systems Architecture

Vendor-neutral systems architecture, comprehensive infrastructure audits, M&A technical due diligence, and strategic cap-ex budgeting backed by 36 years of executive technology leadership.

• 36-Year Vendor-Neutral Infrastructure Audits: Uncompromising technical assessments examining physical cabling.
• M&A Technical Due Diligence: Pre-acquisition evaluations identifying hidden IT debt.
• Cap-Ex & Op-Ex Strategic Lifecycle Roadmaps: 3-to-5 year capital expense budgeting plans that align hardware refresh cycles with corporate growth.
SLA: 36 Years Systems Leadership View Full Specification →
SYS-10 Enterprise AI & Automation

Enterprise AI Implementation, Copilot Governance & Workflow Automation

Practical enterprise artificial intelligence deployment, pre-Copilot permission governance, sovereign air-gapped LLM systems, and intelligent workflow automation built for data sovereignty.

• Microsoft 365 Copilot Permission Auditing: Exhaustive pre-AI security audit across SharePoint.
• Private & Sovereign LLM Deployment: On-premises and sovereign cloud deployment of open-weight models (Llama 3.
• Enterprise Retrieval-Augmented Generation (RAG): High-accuracy vector knowledge bases built on PostgreSQL 16 pgvector.
SLA: 100% Air-Gapped Option View Full Specification →
OPERATIONAL READINESS • SLA MATRIX

Support Tiers & Service Level Agreements

Direct escalation pathways with guaranteed response time windows and principal engineering lead.

Service Tier Target Response Coverage Window Dispatch Mode Included Practices
Tier 1: Critical Incident < 15 Minutes 24/7/365 Continuous Direct Phone / Rapid Dispatch Hypervisor outage, SAN failover, ransomware containment, WAN drop
Tier 2: Managed Operations < 1 Hour Mon - Fri, 7 AM - 7 PM EST Postgres Lead Vault / Portal M365 user administration, VLAN modifications, backup audits, VoIP adjustments
Tier 3: Strategic Architecture Scheduled Sprints Project Maintenance Windows Onsite Audit / Exec Reviews Enterprise AI integration, M&A due diligence, datacenter cutovers, 5yr CapEx
Steve Cormier
PRINCIPAL ENGINEERING GOVERNANCE // SINCE 1990

Direct Principal Accountability on Every System

Technology Specialist is not an anonymous call center or rotating technician dispatch. Every architecture plan, hypervisor migration, firewall rule, and AI deployment is overseen personally by Steve Cormier. U.S. Air Force Veteran (Security Police, Offutt AFB), VP of Technical & Customer Support at Sonitor since 2010, Microsoft Certified, and Lead Instructor for Track Day Xperience (TDX) at Sebring International Raceway.

Read Full Biography → Contact Steve Direct →